Compass Group, North America OPERATIONS MANAGER, EVS in Washington, District Of Columbia

OPERATIONS MANAGER, EVS 3/2/18District of Columbia-Washington/Metro

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Job ID: SF03021887651Great People. Real Opportunities.Description:

Crothall Healthcareis a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals among their 1200 healthcare clients and across the nation in 39 states. Crothall has earned a spot on the Top 100 Best Places to Work in Healthcare in 2013, 2014, and 2015, and a Becker’s Healthcare Top Places to Work in 2016. Our core services include: Environmental Services, Patient Transport, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory Services. For more information, go

Key Responsibilities:

  • Maintain a high level of cleanliness in assigned areas

  • Participate in recruitment and staff selection process

  • Assist with staff scheduling

  • Assign established work areas and or project duties

  • Plan and coordinate project work

  • Attend and participate in departmental staff meetings, development and training courses

  • Provide and monitor individual guidance and motivation to employees

  • Participate in facility Quality Assurance Program and Patient Satisfaction Program as required

  • Assign equipment to staff; monitor daily equipment use, cleaning and maintenance

  • Ensure that all equipment is clean and professional in appearance at all times

  • Assist housekeepers on an as needed basis

Preferred Qualifications:

  • College degree preferred

  • One to two years as supervisor in housekeeping or service-related field with high customer/client contact required

  • Strong work ethic, intense drive, and initiative for quality and customer service

  • Excellent written and oral communication skills

  • Excellent listening and empathy skills

  • Excellent problem-solving skills both one-on-one and in group situations

  • Ability to utilize a participative approach to managing staff

  • Understanding of budgeting processes and awareness of profit and loss concepts

  • Excellent administrative and organizational skills and an ability to prioritize

  • Ability to function appropriate under stressful conditions. Good stress management skills required

  • Ability to work evening shift (2:00 PM - 12:00 AM schedule) with a weekend and holiday rotation

  • Willingness to work a 10 hour day on a regular basis

Military Transferrable Skills:

  • Non Commissioned Officer E4+ with experience in Planning, developing and directing logistics

  • All military branches with experience of supervising a group of soldiers of 15 or more

  • Troubleshoots, isolates and identifies causes of equipment malfunction

  • Teaches technical skills to lower grade soldiers

  • Prepares costs and labor estimates

Apply to Crothall today!

Crothall is a member of Compass Group USA

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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Career LevelMid Career (2+ Years Experience)SectorCrothallAreas of InterestEnvironmental ServicesEducationHigh School Diploma/GEDLocaleDistrict of Columbia-Washington/MetroPreferred LanguageEnglish