Compass Group, North America DIR, REGNL OPERATIONS in PEMBROKE PINES, Florida

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

Job Summary:

The Regional Director of Operations participates on a management team for the district and provides overall planning, direction, evaluation and control of units, achieving operational and financial goals. The Regional Director provides guidance and motivation to District Directors, as well as other Managers and associates. The role also is instrumental in establishing and maintaining effective customer/client rapport.

Key Responsibilities:

  • Is well versed in all aspects of foodservice management, with a proven track record of success.

  • Possesses strong strategic thinking skills, with an emphasis on delivering and measuring action plans.

  • Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers.

  • Embraces excellence in customer service both for internal and external customers; has excellent verbal and written communication and customer service skills.

  • Demonstrates initiative and good judgment in assisting customers, clients, peers and subordinates.

  • Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations to person(s) involved.

  • Has a high level of resilience during stressful periods and the ability to handle last minute changes.

  • Manages all accounts within a region to ensure compliance with government and agency standards and to ensure profitability of the region.

  • Attends committee meetings to understand the needs of the client.

  • Ensures consistent and fair administration of personnel policies.

  • Manages planning, budget analysis and reporting for the Region and/or District.

Preferred Qualifications:

  • Bachelor's Degree, required

  • Five years of experience in food service management, required

  • Experience in large managed volume food service operations

  • Experience in P&L management

  • Contract-managed service experience, preferred

  • Strong leadership and communication skills.

Apply to Compass Group today!

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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

*Req ID: * 196463

Compass Corporate

JOANNA L GAMMON

SALARIED EXEMPT