Compass Group, North America CONFERENCE SERVICES MANAGER, SR in NEW YORK, New York
A Fresh Approach to Great Results.* *
At FLIK, our operating philosophy is centered on three essential factors: great food, great service and great people.
Setting the standard for Conference Center Management, FLIK is on the forefront of the industry. FLIK is uniquely positioned to expertly manage a wide range of operations and has demonstrated abilities in exceeding clients' goals and objectives for their facilities.
FLIK Conference Centers is a full-solutions provider. FLIK takes responsibility for the facilities we operate while providing the highest level of customer service.
The Conference Center Manager is responsible for the planning, coordination and execution of meetings, conferences and other special events held at locations in Goldman Sachs conference center locations. Supervising a team of Conference Coordinators & receptionists (GSAs) and other assigned team on-site at the locations, the Conference Center Manager strives to achieve a consistently outstanding level of quality through the effective utilization of available facilities and services.
Manage activity and oversee the daily execution of facility (coordinators, receptionist, audio visual, and conference aides)
Effectively balance and assign daily, weekly, and annual responsibilities of team ensuring exceptional Platinum Service is delivered at all times.
Overseeing the strategic booking of space within the Reservation System, so as to ensure maximum utilization of the facilities by the client organization
Maintaining positive client relationships and ensuring a timely response by Conference Coordinators to all inquiries for space and/or service needs
Ensuring an ongoing flow of communications between the Conference Coordinators and clients before, during and after the execution of their events
Effectively planning and communicating to all relevant internal departments and vendors the specific needs of the client, including room set-up, Audio Visual and catering requirements
Minimum of two years hotel or conference center management experience
Several years of conference planning experience in a conference center or corporate environment
Superior quantitative, oral and written communications and problem-solving/strategizing skills
Excellent overall computer skills with advanced knowledge of Excel and PowerPoint
Proactive mindset to anticipate and support changes in our business
Conformity to the highest standards of personal integrity and ethical behavior
Exceptional customer service abilities
Apply to Flik today!
/Flik is a member of Compass Group USA/
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
*Req ID: *173309
AMY S MILLER