Compass Group, North America PROJECT MANAGER - STERILE PROCESSING in Baltimore, Maryland

PROJECT MANAGER - STERILE PROCESSING 3/2/18Maryland-Baltimore, New York-Bronx, New York-Brooklyn, New York-New York City, New York-Queens, N...

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Job ID: JA03011887600Great People. Real Opportunities.Description:

Crothall Healthcareis a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals among their 1200 healthcare clients and across the nation in 39 states. Crothall has earned a spot on the Top 100 Best Places to Work in Healthcare in 2013, 2014, and 2015, and a Becker’s Healthcare Top Places to Work in 2016. Our core services include: Environmental Services, Patient Transport, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory Services. For more information, go

Key Responsibilities:

  • Proficient in the understanding and operation of the Team Coach, eFinance, Team Staff and other company software tools

  • Supports Sterile Processing accounts in the understanding and operation of system applications

  • Works closely with the Company’s IS Department and Augmentix; recommends changes or modifications to the system for consideration

  • Collects and analyzes facility data, develops appropriate staffing levels based on industry standards, company benchmarking and personal experience

  • Surfaces hard to collect data through direct interviews, observation, experience and other methods – skillfully estimates labor components for each function and area. Evaluates and determines capital equipment needs based on staffing and function needs

  • Performs equipment inventory

  • Prepares the labor and non-labor costing in accordance with Company guidelines and protocol

  • Performs time studies and analyses of all aspects of the Sterile Processing department

  • Identifies "hot spots" and program issues to be included in Sales Directors presentation

  • Identifies and develops a corrective plan for quality and service issues

  • Recommends best practice synergies

  • Collaborates with the IS Department and Augmentix

  • Prudently manages resources to meet or beat start up budget

  • Implements all Crothall programs according to the proposal, Company standard and costing

  • When necessary, provides recommendations for the use of external resources

  • Performs Operations Audits as needed

  • Troubleshoots problem accounts, reviewing system implementation and application

  • Provides support, training and recommendations to the on site management team

  • Provides orientation and management training to existing and new management teams. This training will include system application and day-to-day management practices

  • Provide some on one training to account managers depending on the operational needs of an account

  • At the discretion of the Regional Manager for Sterile Processing, provides as needed support including survey, start up, marketing/sales, operations etc. in the area of Sterile Processing for the Division and company

  • Performs special projects as assigned

Preferred Qualifications:

  • Bachelor's Degree or equivalent work experience

  • Five to eight years Director level experience in Sterile Processing industry with high customer/client contact required

  • Ability to communicate effectively in written format and oral presentations

  • Ability to multi-tasks and establish priorities

  • Ability to maintain organization in a changing environment

  • Exhibits initiative, responsibility, flexibility and leadership

  • Possess a thorough knowledge of contract administration and office procedures

  • Ability to use working knowledge of working environment to meet established goals and objectives

  • Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Apply to Crothall today!

Crothall is a member of Compass Group USA

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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Career LevelManagement (Manager/Director)SectorCrothallAreas of InterestSterile ProcessingEducationHigh School Diploma/GEDLocaleNew York-Yonkers, Maryland-Baltimore, New York-Brooklyn, New York-Queens, New York-Staten Island, New York-New York City, New York-BronxPreferred LanguageEnglish