Compass Group, North America SENIOR DIRECTOR OF DINING SERVICES in AMSTERDAM, New York

/* Details: Senior Director with progressive food service experience in healthcare, country club, education, B&I, and/or restaurant is required. The Senior Director oversees this $2.8 million account plus a $1.2 million account 2 miles away. Your team will consist of 6 salaried managers & 29-32 ftes; 150 beds at main hospital; culinary or clinical background ideal. */

TouchPoint, Support Services,* *provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary:

The Director of Dining Services is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business. This key leadership position is directly responsible for the successful operation of Dining Services. The Director ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related activities; including care (retail, cafeteria, catering etc), quality improvement, sanitation, infection control, and all client-related activities.

Key Responsibilities:

  • Manages salaried managers and hourly associates in the Food Service Department

  • Oversees the overall direction, coordination, and evaluation of the account

  • Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems

  • Prepares and manages annual budget

  • Utilize company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.

  • Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control

  • Other duties as assigned

Preferred Qualifications:

  • B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred

  • Minimum of two to five years of hospital experience preferred, depending upon formal degree or training

  • Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control

  • Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation

  • Previous P&L accountability or contract-managed service experience is desirable

  • Strong supervisory, leadership, management and coaching skills

  • Strong communication skills, both written and verbal

  • Ability to communicate on various levels to include management, client, customer and associate levels

  • Excellent financial, budgetary, accounting and computational skills

  • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

  • ServSafe┬« Certified

  • Certified Dietary Manager certificate or Registered Dietitian preferred

Apply to TouchPoint today!

/TouchPoint is a member of Compass Group USA/

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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.