Compass Group, North America SR DIRECTOR OF OPERATIONS in Washington/Metro, District Of Columbia

SR DIRECTOR OF OPERATIONS 6/19/17District of Columbia-Washington/Metro

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Job ID: WS06191777239Great People. Real Opportunities.Description:

Pay Grade: 18

Reports to:SVP

Become part ofRestaurant Associates, a name that has been synonymous with exciting restaurant concepts and high quality foodservice for over half a century. RA is a New York City leader in the foodservice industry for some of the nation's premier museums, performing arts centers and corporate accounts. Restaurant Associates’ commitment to upscale dining has led the way to develop successful culinary programs. If you share our belief in the value of delivering Superior Quality Food and Delivery Hospitality Excellence, we invite you to learn more about Restaurant Associates’ dynamic select team of professionals. Come share your talents with one of the nations’ fastest-growing, multi-million dollar organizations.

Essential Functions and Responsibilities:

Meets commitment to results for all areas of responsibilities. Including but not limited to:

▫ Client Retention and Satisfaction

▫ Financial Performance and Requirements

▫ Regulatory Compliance

▫ Purchasing Requirements

▫ Production Systems

▫ Retail and Marketing Programs

▫ Human Resources/Talent/Employee Relations/Compliance.

Additional responsibilities include but not limited to the following:

Oversees and manages challenges and innovations resulting in creative revenue generation and improvement, new product development and differentiation, lower operating costs, increased efficiency, and improved operating margin.

  • Plans and directs operating procedures in support of MAP/ the company key pillars in Performance Management.

  • Participates in strategic planning meetings to develop objectives

  • Prepares agendas and conducts training sessions and presentations on issues regarding quality, safety, and purchasing.

  • Develops and maintains annual budget; Monitors financial reports to ensure budgetary compliance with Regional and Corporate goals.

  • Develops and implements operational plans ensuring maintenance of Company High standards & systems to ensure that all contractual obligations are met

  • Develops and effectively communicates strategies for improving Purchasing, Compliance, Food and Safety Programs.

  • Complies with federal, state and local health and sanitation regulations and Organization and department sanitation policies

  • Complies with regulatory agencies, including federal, state

  • Includes adhering to HACCP guidelines to ensure efficient, safe and sanitary food production, preparation and presentation.

  • Analyze ongoing performance and trends the foodservice operational units and devise and lead improvements working directly with corporate culinary and business excellence teams

  • Creates good working relationships; Visits units and completes feedback and recommendations

Performs other related duties and special projects as assigned and needed.


  • 5-12 years Hotel; B&I; Contract food service business experience

  • Bachelors Degree; MBA

  • Strong organizational, problem-solving, and analytical skills

  • Ability to manage priorities and workflow; work independently and as a member of various teams and committees; Proven ability to handle multiple projects and meet deadlines

  • Strong interpersonal skills; Excellent presentation skills

  • Ability to prepare reports and business correspondence

  • Ability to deal effectively with a diversity of individuals at all organizational levels

  • Good judgment with the ability to make timely and sound decisions

  • Creative, flexible, and innovative team player

  • Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm

  • A proven track record as an innovative and profit centered manager

  • Strong financial acumen and proven P&L experience

  • Ability to travel extensively throughout the business

  • A demonstrated ability to assess and grow: people, operations, equipment, and revenue

  • Proven ability to enhance profitability, sustainability and creativity across all channels in alignment with business strategy

  • Ability to efficiently and accurately analyze current performance trends and identify leading indicators for future trends

  • Ability to remain engaged with the external culinary and foodservice community to bring forth current trends for adoption in our business

  • Proven industry contacts and relationships that can be leveraged in attracting and selecting other culinary senior team member

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Career LevelManagement (Manager/Director), Mid Career (2+ Years Experience)SectorRestaurant AssociatesAreas of InterestFoodservice - Business/Corporate DiningEducationBachelor's DegreeLocaleDistrict of Columbia-Washington/MetroPreferred LanguageEnglish