Compass Group, North America OPERATOR, NUTRITION (PART-TIME) Job in SOUTHFIELD, Michigan

  • We have an opening for a part-time *OPERATOR, NUTRITION *position.

  • Location: Providence-Providence Park Hospital - 16001 W Nine Mile Rd, Southfield, MI 48075. /Note: online applications accepted only./

  • Schedule: Flexible schedule (AM/PM shift), must be able to work weekends/holidays.

  • Requirement: Prior experience in a call center is a plus! Must be able to perform food service worker duties.

If you have a positive attitude and a love for learning, you may be interested in joining our team.

TouchPoint Support Services, a member of Compass Group, is dedicated to providing hospitality services in the healthcare & senior living markets. We provide our customers with food & nutrition services, environmental services, patient transportation, laundry & linen processing, and valet parking. All of the associates in our organization are bonded together by a commitment to provide our patients, residents, guests, and customers with the very best hospitality experience by serving the needs of others through our brand promise, compassion at every point of human contact.

Summary: Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions.

  • Essential Duties and Responsibilities:*

  • Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.

  • Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.

  • Responsive to patient’s needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.

  • Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.

  • Interacts with Nursing to ensure patients’ diet prescriptions are accurate, and patients’ food needs are met.

  • Adheres to facility confidentiality and patient’s rights policy as outlined in the facility’s HIPAA policies and procedures.

  • Complies with federal, state and local health and sanitation regulations and department sanitation procedures.

  • Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.

  • Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.

  • Performs other duties as assigned.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. /*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)./

Req ID: 116921