Compass Group, North America PRODUCTION MANAGER in Santa Clara, California

PRODUCTION MANAGER 10/12/17California-Santa Clara

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Job ID: JF10121782106Great People. Real Opportunities.Description:

Crothall Healthcareis a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals among their 1200 healthcare clients and across the nation in 39 states. Crothall has earned a spot on the Top 100 Best Places to Work in Healthcare in 2013, 2014, and 2015, and a Becker’s Healthcare Top Places to Work in 2016. Our core services include: Environmental Services, Patient Transport, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory Services. For more information, go


  • Assists the Operations Manager with the daily operations of an industrial laundry facility in the processing and delivery of healthcare linens. Manages the development and training of the staff in efficiently producing a high quality linen product.

  • Assists the Operations Manager with the financial management of the costs and expenses in the operation of the plant. The ability to understand and assist in the management of the operating budget. Has responsibility for cost control and knowledge of vendor contracts. Assists in overseeing the daily monitoring of payroll and labor costs.

  • Assists the Operations Manager in assuring the cost effective operation of the plant, while maintaining a safe work environment for the staff. Acts as a liaison with the Chief Engineer/Engineering Manager to assure the safe operation and upkeep of all production equipment.

  • Acts as a liaison and assists the Office Manager to insure all human resource issues such as training, regulatory compliance, staffing, payroll and benefit administrations for the entire staff is scheduled and completed within policy requirements. Assures all new hires and current employees receive regulatory training.

  • Assists in production and communication of weekly reporting for the Weekly Operating Report, Key Performance Indicators, Payroll and Human Resource Functions.

  • The ability to read, interpret and understand a P&L financial statement.

  • Participates in the plant safety committee and overseeing the regulatory compliance for all required agencies. Knowledge of HLAC, OSHA and JACHAO requirements.

  • Ability to attend, participate and document laundry surveys for potential Crothall Healthcare – Laundry Division clients.

  • Assists the Operations Manager in his portion of the preparation of the MOP, the monthly forecasting and annual budget.

  • Assists the Operations Manager with annual performance appraisals of staff as well as disciplinary/coaching for improvement procedures.

  • Assists the Operations Manager in forecasting for capital requests/expenditures. Helps to manage the installation and operation of all new equipment. Assists the Chief Engineer/Engineering Manager in reviewing new equipment and productivity improvement issues.

  • Develops Action Plans and Personal Development Plans (PDP) for current supervisory team, assuring their growth and success. Must be able to develop a succession plan for his/her position so as the business grows there is a successful development of our corporate culture when new and additional job opportunities present themselves.

  • Oversees the management of utilities, supplies, linen purchases, warehouse and inventory issues for successful cost control within the facility.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Knowledge of or the ability to learn production methods and monitoring

  • Knowledge of or the ability to learn the functions of laundry equipment and basic washroom chemistry

  • Ability to communicate effectively in written format and oral presentations

  • Ability to multi-task and establish priorities

  • Ability to maintain organization in a changing environment

  • Exhibits initiative, sense of urgency, responsibility, flexibility and leadership

  • Possess some knowledge of contract administration and office procedures

  • Ability to use working knowledge of working environment to meet established goals and objectives.


BS/BA in Business Management or its equivalent preferred. A minimum of 1 to 3 years combined operations and/or management experience required. Bilingual written and oral communication skills a plus.


Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook.

Apply to Crothall today!

Crothall is a member of Compass Group USA

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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Career LevelMid Career (2+ Years Experience)SectorCrothallAreas of InterestLaundryEducationBachelor's DegreeLocaleCalifornia-Santa ClaraPreferred LanguageEnglish