Compass Group, North America WAITER/WAITRESS (PART-TIME) Several Openings at Bon Secours Mary Immaculate Hospital Job in NEWPORT NEWS, Virginia

  • We have an opening for several part-time *WAITER/WAITRESS *positions.

    • Location: Bon Secours Mary Immaculate Hospital, 2 Bernardine Dr, Newport News, VA 23602. /Note: online applications accepted only./

    • Schedule: P/T schedule; open availability, shifts may vary.

    • Requirement: Previous experience is preferred.

If you have a positive attitude and a love for learning, you may be interested in joining our team.

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison’s hospital kitchens, restaurants and cafés feature socially responsible practices and exceptional guest experiences. The company’s Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. The Atlanta-based company was named one of Modern Healthcare magazine’s “Top 100 Best Places to Work in Healthcare in 2013” and one of Training Magazine’s top 125 for 2014.

Full time associates at Morrison Healthcare are offered many fantastic benefits such as:

  • Medical

  • Dental

  • Vision

  • Flexible Spending Accounts (FSAs)

  • Commuter Benefits

  • Wellness Program

  • Employee Assistance Program

  • Life Insurance for Associates and Eligible Dependents

  • Short Term Disability (STD) and Long Term Disability (LTD)

  • Accidental Death & Dismemberment (AD&D) Insurance

  • Discount Marketplace

  • And other voluntary benefits

Summary: Delivers and presents food and beverage orders efficiently to patient rooms.

Essential Duties and Responsibilities:

  • Promptly and warmly greet guests and patient's; delivers food and beverages in an efficient manner, following established steps of service.

  • Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up regularly to assist with any additional needs or requests.

  • Demonstrates complete understanding of menu items and ingredients. Advises patient's on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.

  • Communicates directly with operator and DOC staff to ensure that orders are delivered correctly and special requests are accommodated.

  • Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.

  • Promotes a clean, safe and neat environment for patients.

  • Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.

  • Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisors.

  • Ensures that the trayline is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.

  • Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines and coffee machines.

  • Works with staff of other departments to perform job duties during special events and functions.

  • Responsible for patient food service on assigned units (e.g., menu selections, tray assembly, tray delivery and pick-up, special requests and in-between food delivery).

  • Communicates with nursing departments, clinical dieticians and other personnel to provide excellent patient services.

  • Introduces the "DOC" program following scripted methods to new patients.

  • Takes patient menu selections over the phone to offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences.

  • Assembles trays according to patient menu on tray ticket.

  • Complies with regulator agency standards, including federal, state and JCAHO.

  • Adheres to facility confidentiality and patient's rights policy as outlined in the facility's HIPPA policies and procedures.

  • Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.

  • Follows facility and department infection control policies and procedures.

  • Performs other duties as assigned.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. /*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)./

Req ID: 139061