Compass Group, North America CLIENT SERVICES MANAGER / Minneapolis, MN in Minneapolis, Minnesota
CLIENT SERVICES MANAGER / Minneapolis, MN 4/6/17Minnesota-Minneapolis
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Job ID: JLG04061774271Great People. Real Opportunities.Description:
Job Title:Client Services Manager
Keywords:Account Manager, Client Relationship Manager, Project Manager
Join the exciting world of unattended refreshment and food solutions with Best Vendors, the largest national account management company in the industry. As part of Compass Group, the 6th largest employer in the world, Best Vendors gives you the opportunity to work with Fortune 500 companies, learn from some of the brightest and most experienced minds in the industry, and become part of a diverse team committed to providing the best possible service to our clients and customers each day. We are committed to attracting, retaining and developing top level talent—if you’re up for the challenge, contact us today. We think you’ll feel right at home!
Forbes agrees that Best Vendors is a great place to work – Compass Group ranked on Forbes’ 2015 list of Best Employers, and in 2016, Compass Group ranked #33 on Fortune Magazine’s list of global companies changing the world.
This position has direct customer service contact with our Clients in support of our vending programs, analyzing business performance and in the development and execution of new programs. This position assists in operational set-up, expedites day-to-day service problems, prepares Executive Summaries, proformas and conducts financial analyses and makes recommendations to improve profitability. The goal is to provide outstanding service to our customers that builds and sustains long-term relationships and results in high customer satisfaction and contract renewals/extensions.
Prepare business reviews
Make recommendations to identify program enhancements and provide customer value
Assist in operational set-up of new business
Expedite day-to-day service problems
Build and sustains relationships with clients
Conduct financial analyses
Demonstrated ability to prepare, analyze and present complex business reviews to Clients
Excellent interpersonal communication and negotiation skills coupled with a strong customer service orientation
Proven long-term relationship building experience
Demonstrated ability to use analytical and intuitive judgment and sound decision making
Strong problem solving skills
Strong computer software skills required, specifically in the areas of Microsoft Word and Microsoft Excel
Bachelor’s degree with a minimum of three years of service business/account management experience OR a high school diploma with two years post-secondary education with an equivalent of five years of service business experience with three years in account management.
- Prefer experience in MS PowerPoint and JD Edwards or another enterprise resource planning (ERP) software, i.e. SAP, PeopleSoft, Oracle, etc.
Best Vendors is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Career LevelMid Career (2+ Years Experience)SectorBest Vendors Mgt IncAreas of InterestOtherEducationBachelor's DegreeLocaleMinnesota-MinneapolisPreferred LanguageEnglish