Compass Group, North America CUSTODIAL (HOUSEKEEPING) MANAGER in Galveston, Texas


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Job ID: JN07131778323Great People. Real Opportunities.Description:

SSC Services for Educationis known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates’ knowledge and experience alongside SSC’s extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors.

SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world.


Reporting to the Facilities Director, the primary responsibilities of the Custodial (housekeeping) Manager include a broad range of management functions. They include but are not limited to: fiscal, budget and payroll management, Kronos management, overtime administration and verification, human resource management and development, supply and equipment management, labor relations management, customer relations and communications. Concurrent supervisory functions to include supervision of housekeeping personnel through subordinates for daily operations.

Primary Responsibilities:

  • Responsible for management and supervision for a large staff of service employees engaged in providing services to a very diverse community in an academic setting.

  • Responsible for developing a supervisory structure that is required to manage housekeeping services in accordance with specifications of University wide requirements with a specified budget and allocation of hours.

  • Serves in a dual capacity as Kronos officer in conjunction with overtime administration and verification for the entire Housekeeping Department working collaboratively with the managers and Director.

  • Responsible for supervision and scheduling of Campus Wide Utility Worker’s and the administration of overtime for said workers, working collaboratively with the managers and Director.

  • Responsible for ensuring that all assigned Housekeeping vehicles are kept in proper working order in conjunction with the adherence to the Universities Policies and Procedures.

  • Assist in the development and implementation of appropriate training programs and schedules for employees engaged in providing housekeeping services. The primary purpose is to ensure that quality services are delivered within set schedules and specifications while familiarizing employees with proper usage of equipment and chemicals as well as standard safety practices.

  • Assist in tracking and monitoring employees and supervisors progress in the delivery of all housekeeping services through Quality Control inspections and providing direct feedback to both employees and supervisors concerning the quality of his/her progress.

  • Develops specific contracts for a variety of housekeeping work in conjunction with proposals based on housekeeping audit reviews.

  • Responsible for payroll management for the assigned worksite. This includes but is not limited to: implementing control over KRONOS for overtime and special event work, attendance, vacation, sick, personal and bereavement time. The primary purpose of this function is to maintain the integrity of the existing payroll system including its administration and accuracy.

  • Responsible for ensuring that all housekeepers have a safe environment in which to work and adherence to all procedures and policies in the operation of equipment and the usage of chemicals.

  • Responsible for ordering and maintaining a sustainable level of chemicals and equipment in order to conduct the full range of housekeeping task as per contractual obligations.

  • Perform other duties as required and assignment by the Facility Director.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • A Bachelor’s Degree in Business Administration or comparable field is highly preferred.

  • Minimum of four (3) years of housekeeping managerial experience.

  • Strong computer skills to include Kronos, Excel, Word, Visio and Power Point.

  • Excellent knowledge and understanding in the implementation/enforcement of policies and procedures in regards to safety guidelines, proper chemical usage, OSHA guidelines, handling of bio-hazard materials, and preparation of accident reports and worker’s comp requirements.

  • Excellent verbal and written communication skills with the ability to communicate clearly and concisely during presentations in conjunction with the ability to prepare written assignments and training documents without assistance.

  • Strong administrative and organizational skills.

  • Strong leadership qualities, sound judgment, superior decision-making and problem-solving skills.

  • Ability to deal effectively with service staff, management, staff and outside contractors.

  • Ability to work all shifts including weekend based on operational needs and/or emergencies.

Apply to SSC today!

SSC is a member of Compass Group USA

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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Career LevelManagement (Manager/Director), Mid Career (2+ Years Experience)SectorSSCAreas of InterestEnvironmental ServicesEducationHigh School Diploma/GEDLocaleTexas-GalvestonPreferred LanguageEnglish